you use our website (www.rowancottageorkney.co.uk)
you make a booking via our website
you make enquiries via our website
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/ indirectly identified from that data. In this case, it means personal data that you give to us via our website or when you make contact with us by letter, email or telephone at Rowan Cottage, Finstown, Orkney Islands, KW17 2EJ.
Please ensure you understand this Policy in its entirety and take your time to read it.
Who are we?
Rowan Cottage is a holiday home. Our registered address is: Rowan Cottage, Finstown, Orkney Islands, KW17 2EJ. Our direct telephone number is: +44 (0) 1856 761551. Our email address is: email@example.com. Our website is: www.rowancottageorkney.co.uk.
How do we collect information from you?
We collect information from you:
when you make or forward a booking to stay with us
make an enquiry or specific arrangement
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking or contact us. We will collect this information in order that we may fulfil your request to stay at our cottage, or to make any specific arrangements on your behalf.
When you make a booking
We collect information such as:
home or work address
billing information taken for deposits, payments
company name (where applicable)
special requirements or arrangements
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data or because it is in our legitimate business interest.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
Send you service emails
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers (e.g. Freetobook, for the provision of online bookings) third-party payment processors, other third parties which provide services via our website, or as otherwise consented to, by you, or as permitted by applicable law.
How and where do we store data?
We keep your personal data safely & responsibly for no longer than reasonably necessary for HMRC records.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes.
You have a right to request a copy of the personal information that the company, Rowan Cottages holds about you and have any inaccuracies corrected. Any such requests should be made to our email address.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
Data protection is of great importance to us and to protect your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via our website.
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
You may refuse or accept cookies on this website.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Changes to this statement