top of page

Privacy Policy

In this document  (“we” “our” or “us”) refers to Rowan Cottage Orkney. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy outlines how we aim to achieve this and includes the information collected when:

 

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/ indirectly identified from that data. In this case, it means personal data that you give to us via our website or when you make contact with us by letter, email or telephone at Rowan Cottage, Finstown, Orkney Islands, KW17 2EJ.

By providing your personal data, you agree that we can use your personal data in accordance with this Privacy Policy.

Please ensure you understand this Policy in its entirety and take your time to read it.

Who are we?

Rowan Cottage is a holiday home. Our registered address is: Rowan Cottage, Finstown, Orkney Islands, KW17 2EJ. Our direct telephone number is: +44 (0) 1856 761551. Our email address is: rowancottageorkney@gmail.com.  Our website is: www.rowancottageorkney.co.uk

How do we collect information from you?

We collect information from you:

  • when you make or forward a booking to stay with us

  • make an enquiry or specific arrangement

 

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking or contact us. We will collect this information in order that we may fulfil your request to stay at our cottage, or to make any specific arrangements on your behalf.

 

When you make a booking

We collect information such as:

  • title

  • name

  • e-mail address

  • home or work address

  • billing information taken for deposits, payments

  • telephone number

  • company name (where applicable)

  • special requirements or arrangements

 

How is your information used?

 

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data or because it is in our legitimate business interest.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • Send you service emails

 

Who has access to your information?

 

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers (e.g. Freetobook, for the provision of online bookings) third-party payment processors, other third parties which provide services via our website, or as otherwise consented to, by you, or as permitted by applicable law.

Third parties (Freetobook, etc) whose content appears on our website, may use third party cookies, as detailed below. Please refer to Use of Cookies below, for more information on controlling cookies. Please note – we do not control the activities of such third parties, nor the data they collect and use. We advise you to check the privacy policies of any such third parties. We do not accept any responsibility or liability for third party privacy policies.

You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We keep your personal data safely & responsibly for no longer than reasonably necessary for HMRC records.

 

Your choices

 

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes.

You have a right to request a copy of the personal information that the company, Rowan Cottages holds about you and have any inaccuracies corrected. Any such requests should be made to our email address.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

 

Security

 

Data protection is of great importance to us and to protect your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via our website.

 

Use of cookies

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies (including Google analytics) to compile anonymous, aggregated statistics that allow us to understand how users use our website and help us improve the structure of our website accordingly.

You may refuse or accept cookies on this website.

Third Party services available via our website may also use cookies. Cookie usage on these websites is governed by the Third Party.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner, or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Changes to this statement

 

We reserve the right to change this Privacy Policy as we deem necessary from time to time, or as may be required by law.

 

Contact Information

 

We welcome your comments regarding this Privacy Policy. If you have questions about this Privacy Policy, please Contact Us.

bottom of page